Redeeming Rewards

In Mellow Market, all rewards are custom company perks and swag manually fulfilled and managed by workspace admins or designated fulfillment admins.

How Members Claim a Perk

1. Log into the Mellowe Dashboard and navigate to Market > All Perks.
2. Browse the available catalog items and select a perk you have enough mangos/points to afford.
3. Click Redeem.
4. Confirm your redemption request. Your points will be deducted from your wallet balance, and the claim will appear under your My Redemptions tab.

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Admin Fulfillment Process

Because all Mellow Market rewards are company-specific perks (such as Time Off, Swag Apparel, or Preferred Parking), every redemption is manually processed by admins:

1. Workspace admins or fulfillment admins log into the Mellowe Dashboard and click Market > Redemptions (ADMIN).
2. Review pending member redemption requests:
   • Member Name: The employee who claimed the reward.
   • Perk Claimed: The specific perk or swag item requested.
   • Date & Point Cost: Points deducted from the member’s wallet.
3. Once the perk is delivered or approved, click Mark as Fulfilled.
4. The status updates in the member’s My Redemptions tab.