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Mellowe

Payments & Invoices

Mellowe processes all subscriptions securely through Paddle, our Merchant of Record.

Managing Billing & Payment Details

Section titled “Managing Billing & Payment Details”
  1. Log in to the Mellowe Admin Dashboard.
  2. Go to Settings > Billing & Subscription.
  3. Click Manage Billing Portal.
  4. You will be redirected to the secure Paddle portal where you can:
    • Update credit card or payment details.
    • Download PDF receipts and tax invoices.
    • Update your company billing address and VAT/TAX ID.

VAT & Sales Tax

Section titled “VAT & Sales Tax”

Because Paddle serves as Merchant of Record, applicable local VAT/Sales Tax is calculated automatically based on your billing location. Tax-exempt organizations can enter their valid VAT ID in the billing portal to eliminate tax charges.